IT Company in Durban | Datalink IT
One of the best and most responsive IT Company's in Durban.
We provide top notch Unlimited IT Support for your Durban business for a fixed monthly cost.
Its just like having your own IT department!
With one fixed monthly cost, clear scope, and guaranteed response times; an Unlimited IT Support agreement is the easiest way to get Enterprise level IT Services for a fixed and manageable monthly fee.
When you have Unlimited IT Support, your costs do not escalate with an increase in support requests. Your staff can contact us and get help immediately when there is a problem. This means less downtime for you and fewer disruptions to your workday.
When you come on board and sign up for Unlimited IT Support, you get priority support. Our technicians will connect to you quickly to fix your problem. 80% of issues are resolved remotely with first contact.
You benefit from the combined skills and experience of our team. You can rest assured that your day-to-day IT issues will be resolved without too much fuss.
In addition to getting Unlimited Remote IT Support, you also get 2 hours of on-site support per month at your premises. This can be used for proactive support or in the event something cannot be fixed remotely. If you need more support, just let us know so we can tailor make a plan for your business.
Your cost each month is fixed, meaning no nasty surprises.
With our remote monitoring tools, we perform updates, optimisations and maintenance on your computers automatically. We also get alerted of issues, which we resolve before they cause you downtime.
You get Unlimited Support for just R500 per device.
If you would like to cover a lot of devices, talk to us so we can customise a price plan that works for you.
We offer add on services to our Unlimited IT Support SLA.
Have servers or a firewall on site?
No problem! We can easily support them with an add-on monthly cost. Talk to us so we can tailor make a support package for you.
