Privacy Policy: Datalink IT Services (Pty) Ltd

This Privacy Policy describes how Datalink IT Services (Pty) Ltd (“the Company,” “we,” “us,” or “our”) collects, uses, and protects personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy applies to all visitors of https://www.dlit.co.za and our clients.

1. Information We Collect
   
   We collect personal information to provide managed IT, cloud, cybersecurity, and
   
   

• Identity and Contact Data: Name, email address, phone number, and business physical address.
• Technical Data: IP addresses, browser type, and usage patterns when visiting our website.
• Client Data: Information necessary to perform technical support, system monitoring, development project management, and security management.

2. Purpose of Collection
   
   We process personal information only for legitimate business purposes, including:
   
   

• Providing and maintaining our IT services and support.
• Responding to inquiries and service requests sent via hello@dlit.co.za or our website.
• Ensuring the security and integrity of our systems and those of our clients.
• Complying with legal and regulatory obligations under South African law.
  
  

3. Disclosure of Personal Information
   
   We do not sell your personal information. We may share information with:
   
   

• Service Providers (Operators): Trusted third-party vendors who assist in hosting, cloud infrastructure, or cybersecurity monitoring.
• Legal Authorities: When required by law or to protect the rights and safety of Datalink IT Services (Pty) Ltd or our clients.
  
  

4. Data Security
   
   We implement industry-standard technical and organizational measures to secure your data against unauthorized access, loss, or destruction. This includes the use of encryption, secure firewalls, and strict access controls, consistent with our specialization in cybersecurity.
   
   

5. Data Retention
   
   We retain personal information only for as long as is necessary to fulfill the purposes for which it was collected or as required by law.
   
   

6. Your Rights (POPIA)
   
   As a data subject, you have the right to request confirmation of whether we hold your personal information, request a copy of your record, or request the correction or deletion of inaccurate data.
   
   

7. Contact Information
   
   Physical Address: 2 Inkonka Road, Kloof, Durban, 3610
   
   Email: hello@dlit.co.za
   
   Phone: 031 279 8030
   
   Website: www.dlit.co.za